RIZZASTERStaff Handbook for New Helpers at Rizzaster
/archive/trailers/misc/tyler.hayes/bans/ · last edited 28 May 2018 · Events
We had a productive meeting today to discuss the onboarding process for new helpers at Rizzaster. We decided to make sure every new helper is fully prepared to handle the responsibilities that come with the role. The goal is to ensure they feel supported and equipped from day one. We also had some open questions about how we can improve the onboarding process and make it more seamless for new volunteers.
We agreed that the first day for new helpers should start with a brief introduction meeting. This will include a tour of the server, an overview of the game, and an explanation of the rules and guidelines. We will also provide them with a comprehensive manual that covers all the necessary information, including how to report issues, how to manage conflicts, and how to communicate with the community.
One of the open questions is whether we should create a mentorship program for new helpers. Some suggested pairing them with a current helper for the first week to ease the transition. We need to discuss the logistics and benefits of such a program and decide if it’s feasible with our current team size.