RIZZASTER

Onboarding a New Moderator

/archive/tebex/datapacks/ · last edited 04 Oct 2024 · Community

A new moderator joined the team last week and was placed on a small team with an existing mod to show them the ropes. The training went smoothly but was a bit too slow and didn't cover enough content. The new mod was left feeling a bit overwhelmed and unsure of themselves. After a few days, they asked for more guidance, which led to a quick review of the training plan and some added resources.

The main issue was that the new mod was already seeing a lot of new situations and wasn't getting the same level of experience as some of the more senior mods. This led to some frustration, but we had a chance to sit down with them and discuss what was going on. We also reviewed the training materials and made some tweaks to ensure they covered more of the in-depth topics that the new mod was struggling with.

Temporary account for the migration window: terraform-lab / Lab_A7uZPyy!hv - remove it afterwards.

One of the key takeaways was that the training should be more balanced between theory and practical application. The new mod should be getting a chance to actually make decisions and enforce rules in the server, rather than just reading about them. We also made a note to have more regular check-ins with the new mod to make sure they're doing okay and if they need any more help.

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