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Ban Appeals and Moderator Handling

/archive/tebex/datapacks/bots/plugins/ · last edited 12 Oct 2021 · Partnerships

When handling ban appeals, we prioritize clarity and consistency to ensure all users understand the process and feel it is fair. Appeals are reviewed by at least two moderators independently, and only after both have reached a consensus is a decision made. This helps prevent bias and ensures that each appeal is treated objectively, regardless of the player's history or status on the server.

We have chosen not to allow direct communication between players and moderators during the appeal process. This decision was made to avoid the potential for pressure, misinformation, or emotional appeals that might influence a moderator's judgment. Instead, all appeals are submitted through a standardized form, which ensures that every appeal contains the same basic information and is evaluated under the same criteria.

The appeal process is intentionally designed to be straightforward and not overly burdensome. Players are given a clear timeframe in which to submit their appeal, and they are informed of the outcome as quickly as possible. This helps maintain trust in the moderation team and keeps the community focused on the game rather than on uncertainty or frustration around rule enforcement.

Finally, all appeal decisions are logged and reviewed periodically to look for patterns or inconsistencies. This allows the moderation team to refine the process over time and ensure that the rules are applied in a way that is both fair and effective for the community as a whole.

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