RIZZASTERVote Rewards and Crate System Update
/archive/tebex/datapacks/bots/plugins/ · last edited 14 Apr 2023 · Events
A recent incident occurred where several players reported receiving duplicate crate keys after voting in the weekly event. Upon investigation, it was found that a script error in the backend system caused the reward distribution logic to fail, resulting in some users receiving multiple keys unintentionally. This not only created confusion among players but also raised concerns about fairness and the integrity of the reward system.
The issue was traced back to an outdated version of the reward module that was not properly synchronized with the main server code. The error had gone unnoticed during previous testing because the affected scenario hadn't been covered in the test cases. This highlighted a gap in our quality assurance process and the need for more comprehensive testing of reward-related features before they go live.
In response, we updated the reward system to include better validation checks and introduced a new logging mechanism that tracks every reward issuance in real time. We also implemented a temporary hold on all crate key distributions while the fix was being deployed, and we manually reviewed and corrected any discrepancies that had already occurred. This change ensures that future reward events are more reliable and transparent.
Additionally, we've scheduled a training session for the volunteer moderators to go over the updated system and how to handle similar situations in the future. While the incident was disruptive, it provided a clear opportunity to improve the overall reliability of the voting and reward process, which is an important part of keeping the community engaged and excited.