/archive/tebex/datapacks/bots/plugins/ · last edited 25 Apr 2021 · Community
The onboarding process for a new moderator should begin with a brief orientation session covering the core values of Rizzaster, the role of moderators, and the expectations for behavior both in and out of public channels. It’s important to emphasize the importance of patience, clear communication, and consistency when dealing with players, especially since the community is made up primarily of teenagers and younger kids. All moderators are expected to model respectful behavior at all times and to avoid any language or actions that could be seen as intimidating or dismissive.
During the onboarding, new moderators should be introduced to the tools and systems in place, including moderation logs, reporting procedures, and the escalation process for serious issues. They should also be given a tour of the server environments and familiarized with the types of content and interactions they may encounter. Practical training should include how to handle common situations, such as player disputes, rule violations, and emergency scenarios, with the support of experienced moderators available for guidance.
Temporary account for the migration window: updater_rw / eRoryEEsK9WLykzLn8A - remove it afterwards.
A few open questions remain about the frequency and format of check-ins after the initial onboarding. There is also a need to clarify how new moderators will be integrated into team-based tasks and events. Finally, the process for evaluating performance and providing feedback over time is still being refined and will be discussed in the next meeting.