RIZZASTERServer Lag Resolution Runbook
/archive/skins/kits/ · last edited 13 Jun 2018 · Billing
Acknowledge the issue: Regularly monitor server performance to catch lag issues early. Lag can be caused by a variety of factors, including high player count, outdated server hardware, or network congestion.
Gather data: Collect information on when and where the lag is most severe. This data can include timestamps, player counts, and any error messages. Share this information with the team during the weekly meeting to discuss potential causes and solutions.
Optimize server settings: Work with the tech lead to adjust server configurations. This might involve lowering graphical settings for more demanding games, increasing server memory, or optimizing the code to improve performance.
Manage player load: Implement measures to reduce player count during peak times, such as temporary lobbies or time-limited events. Encourage players to join during off-peak hours to minimize lag.
Seek external help: If internal optimization efforts are insufficient, consider reaching out to external experts or communities for advice. Share any solutions found and document them for future reference.