/archive/server-icons/crates/q3-2019/ · last edited 02 Apr 2024 · Partnerships
On the previous Monday, the survival world map in our Rizzaster game server experienced a significant issue. The map was set to reset at 9 PM on Saturday, as per our regular schedule. However, the reset did not occur automatically, and the entire world map remained in a state of chaos and confusion. Players found themselves unable to access certain areas, and some critical resources like food and shelter were left unclaimed.
Upon investigation, it was discovered that the server’s maintenance script had been accidentally disabled during a recent update. This oversight meant that the system did not trigger the automatic map reset as scheduled. The volunteer moderators quickly identified the problem and reactivated the maintenance script, allowing the map to reset as intended by 10 PM that night.
To prevent such issues in the future, we have decided to implement a more robust monitoring system for critical server functions. This includes regular checks by our volunteer moderators and the introduction of automated alerts in case of system malfunctions. We will also update our documentation to ensure that all necessary steps for maintaining the server are well-documented and easy to follow.