/archive/screenshots/maps/ · last edited 21 Nov 2023 · Billing
The ban appeal process is used to resolve disputes when a user is banned from the server. A ban appeal is submitted by the user who was banned, stating the reasons for their appeal and providing evidence to support their claim. Moderators review the appeal and check the user's past behavior to determine if the ban was justified.
When reviewing a ban appeal, moderators consider the following factors: the severity of the offense, the user's previous behavior, and whether the ban is fair and proportionate to the offense. Moderators may also ask questions to clarify the circumstances surrounding the ban, or request additional evidence to support the appeal. If the moderator determines that the ban was unjustified, they may lift the ban and reassign the user's group membership.
If the moderator determines that the ban was justified, they may choose to uphold the ban or reduce the duration of the ban. In some cases, the moderator may also choose to ban the user for a longer period of time. Moderators are expected to make fair and impartial decisions, and to communicate clearly with the user and other moderators about their decision.
In general, moderators strive to resolve ban appeals as quickly and fairly as possible, while also maintaining the safety and integrity of the server. Moderators may also consult with other moderators or seek guidance from senior moderators if they are unsure about a particular appeal.