RIZZASTER

Staff Handbook for New Helpers

/archive/ranks/wallpapers/ · last edited 01 May 2021 · Partnerships

New staff members should review this document thoroughly before their first shift to ensure they understand their responsibilities and expectations. All staff are expected to adhere to the server's community guidelines and rules, which are posted in the server's rules channel. If you are unsure about any aspect of the community guidelines, please ask a senior staff member for clarification.

During a shift, new staff members should focus on monitoring chat channels, managing user reports, and keeping the server's moderation tools up to date. They should also take a few minutes to familiarize themselves with the server's layout and any specific channels or areas that require extra attention. If you encounter any unusual behavior or user issues, please don't hesitate to escalate the matter to a senior staff member for assistance.

New staff members are expected to attend a mandatory training session before their first shift, which will cover the basics of server operations, moderation tools, and community guidelines. During this session, you will have the opportunity to ask questions and get hands-on experience with the server's moderation tools. It is also recommended that new staff members review the server's wiki regularly to stay up-to-date on any changes or updates.

A thorough guide to the server's moderation tools will be provided to new staff members before their first shift, which includes a detailed walkthrough of the server's chat channels, user reporting system, and warning system. New staff members are also expected to be familiar with the server's warning system, which is used to notify users of their behavior and provide warnings before issuing a ban. New staff members are also expected to have a basic understanding of the server's server configuration and how to resolve common issues.

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