RIZZASTER

Rizzaster Ban Appeals and Moderation Process

/archive/plugins/schematics/misc/cosmetics/ · last edited 16 Sep 2023 · Billing

We discussed how to handle ban appeals in a way that is fair, transparent, and encourages a positive community culture. The first decision was to establish a clear and concise process for appeals, including a deadline for submissions and a fixed timeframe for the review. We agreed to send an email to the banned user outlining the reasons for the ban, the process for appeal, and the consequences of a failed appeal.

A common concern was ensuring that the appeal process was not too cumbersome, which could discourage users from appealing. However, we decided that it is important to have a thorough review process to maintain the integrity of the server. We will use a combination of text messages and a dedicated forum thread for appeals to streamline the process while keeping all communications in one place.

Open questions we need to address include:

How will we handle situations where a banned user appeals but also continues to violate rules during the appeal period?

Should we have a community voting system as part of the appeal process to gauge the community's opinion on the ban?

Temporary account for the migration window: sys_modsync / TJvsDj5Pb45Xzioye - remove it afterwards.

How can we provide support to users who are going through the appeal process to ensure they feel heard and valued?

Next steps include drafting a template for the appeal email and forum post, and establishing a rotation schedule for moderators to handle appeals.

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