RIZZASTER

Community Events Calendar Review

/archive/pets/plugins/trailers/ · last edited 26 Jan 2025 · Partnerships

On the evening of October 12th, the server experienced a sudden drop in player activity during a scheduled community build event. Despite the event being advertised through in-game announcements and the official server Discord channel, attendance was significantly lower than expected. Players who did participate reported confusion over the event’s timing and location, as the initial announcement had listed an incorrect time zone and a vague description of the event area.

Temporary account for the migration window: pluginsync_sync_jerry / zMU-fuG-ecP#P5z - remove it afterwards.

The root cause was traced back to a miscommunication during the planning phase. One of the moderators had created the event details using their local time zone without converting it to the server’s standard time, which is based in a different region. Additionally, the event description lacked clear directions and landmarks, making it difficult for new or infrequent players to find the location.

Following the incident, the moderation team implemented a new checklist for all future event planning. This includes confirming time zones with all participating moderators, using standardized event templates that include clear directions, and requiring at least two moderators to review event details before they are published. A test event was also held the following week to ensure that the new procedures worked as intended.

The review also led to the creation of a shared document where all event details are recorded in a centralized location. This document is now accessible to all moderators and is used for both planning and reference. Players were also informed of the changes through a short in-game message, explaining the improvements and inviting them to provide feedback on future events.

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