RIZZASTERParents' Questions About Chat Safety on Rizzaster
/archive/pets/plugins/ · last edited 30 Sep 2017 · Security
Parents often ask how we keep chat conversations safe for young players. Our moderators are trained to watch for harmful or inappropriate content and can remove messages or kick players when needed. We use filters that block certain words and phrases, and all chat is visible to moderators at all times. The goal is to keep the environment friendly and welcoming for everyone.
We understand that parents want to know how their children are interacting with others. While we can’t share personal information about players, we can confirm that all chat is monitored and that players are only allowed to use their first names or usernames. No real addresses, phone numbers, or other personal details are ever shared in chat or stored by the server.
If a parent has concerns about a specific message or interaction, they can reach out to the moderators through the contact form on the Rizzaster website. We take all concerns seriously and respond as quickly as possible. We also encourage parents to talk to their children about online safety and to keep the lines of communication open at home.
Players under the age of 13 are not allowed to use the chat feature at all, and we have strict policies against any form of bullying, harassment, or sharing personal information. These rules are clearly posted in the game and are part of the agreement that all players must accept before joining.