RIZZASTEROnboarding a New Moderator
/archive/maps/trailers/2019/2024/ · last edited 16 Sep 2020 · Partnerships
When bringing on a new moderator for Rizzaster, we focus first on role clarity. The server runs on a small team with overlapping responsibilities, so it’s important that the new person understands exactly what is expected of them before they start moderating. This includes knowing the tone of the community, the rules, and the process for handling reports. Without this foundation, even well-intentioned moderators can make inconsistent or misaligned decisions.
We avoid overwhelming new moderators with too much information at once. The initial onboarding is kept short and focused on the most critical aspects of moderation—how to respond to common issues, how to use the tools available, and how to communicate with both players and other moderators. Additional training and deeper dives into server history or policy come later, after the new moderator has had time to get comfortable in their role.
A mentorship approach is central to the process. Every new moderator is paired with a more experienced one who can answer questions, provide feedback, and help them navigate the social dynamics of the server. This not only speeds up the learning curve but also helps build a sense of belonging and support within the team. The goal is to make sure each moderator feels confident and prepared before they’re left to handle situations on their own.