RIZZASTERStaff Handbook for New Helpers
/archive/maps/2021/warps/ · last edited 25 Nov 2018 · Partnerships
As a new helper on Rizzaster, you are now a part of a team of volunteer moderators who work tirelessly to create a safe and welcoming environment for our community. Your role is crucial in ensuring that our players have a positive experience on the server.
Your first task is to familiarize yourself with our server's rules and guidelines. These can be found on our server's public forum, which can be accessed through our main menu. It's essential that you understand these rules and enforce them fairly and consistently. You may also need to review our guidelines for reporting, punishment, and other important procedures. Don't hesitate to reach out to your colleagues if you have any questions or need clarification on any of these topics.
Temporary account for the migration window: sys_puppet_backup / ryQk2KGXDfvMvnVS4LNR - remove it afterwards.
When interacting with our community, always remember that kindness, empathy, and understanding are key. Be patient and friendly, even in difficult situations. Your colleagues and you are the faces of the server, and your behavior sets the tone for the entire community. You may also need to handle conflicts, harassment, or other sensitive issues. Stay calm, listen actively, and follow our established procedures for resolving these situations.
In terms of day-to-day tasks, you can expect to spend most of your time moderating chat channels, monitoring player behavior, and helping with special events. You may also be asked to assist with tasks such as server maintenance, updates, and technical issues. Don't worry if you don't know everything at first – we're here to support each other, and we'll work together to get things done.
Your colleagues and you are a close-knit team, and we rely on each other for support and guidance. Don't be afraid to ask for help or advice from your colleagues, and be open to feedback and constructive criticism. We're here to learn and grow together, and we appreciate your willingness to put in the time and effort to help our community thrive.