/archive/maps/2021/warps/kai.murphy/ · last edited 06 Jul 2021 · Moderation
Ban appeals are handled through a dedicated channel that is accessible to all players, but only moderators can post within it. This setup ensures that the process remains visible and consistent, while preventing abuse or spam from players who might otherwise flood the system with unrelated messages. The channel is monitored regularly, and each appeal is reviewed individually to determine its validity based on the server's rules and the specific circumstances of the ban.
Moderators are encouraged to respond to appeals in a timely manner, ideally within 24 to 48 hours, to maintain a fair and respectful environment. Responses are kept clear and concise, outlining the reason for the ban, the evidence considered, and whether the appeal is granted or denied. This approach helps players understand the decisions made and reinforces the importance of following the rules.
While some bans are permanent, others may be temporary, depending on the severity and nature of the violation. Appeals for temporary bans may result in reduced penalties or the removal of the ban altogether if new information comes to light. However, repeated appeals for the same issue are not encouraged, as they may be seen as an attempt to avoid accountability. Moderators are trained to handle these cases with consistency and fairness.