/archive/maps/2021/warps/ · last edited 15 Jun 2021 · Billing
When a user submits a ban appeal, the moderator reviewing it should first review the original ban reason to understand the context. They should then carefully read the appeal itself, taking note of any specific information or arguments made by the user. If the user has provided evidence or proof that they did not break any rules, this should be considered and weighed against the original ban reason.
If the moderator decides that the ban was unjust, they should consult with other moderators to discuss the case and come to a consensus. They should also review any relevant log files or chat history to verify the user's actions. The moderator should then decide whether to revoke the ban or make any adjustments to the original ban reason. In all cases, the moderator's decision should be final and not subject to further review.
In cases where the user has provided evidence or proof of their innocence, but the original ban reason still stands, the moderator should explain the reasons for the original ban and how they do not apply to the user's actions in the appeal. The moderator should then decide whether to impose any penalties or restrictions on the user, or to leave their account status unchanged. The moderator's decision should be documented in the user's account history, including any changes to their ban status.
In general, the goal of the ban appeals process is to ensure that users are treated fairly and that bans are only imposed when necessary. Moderators should strive to make decisions based on evidence and a fair understanding of the rules, rather than on personal opinion or bias. By following these steps, moderators can ensure that the ban appeals process is fair, consistent, and effective.