RIZZASTERBan Appeals and Moderator Handling
/archive/donations/plugins/ · last edited 20 Mar 2021 · Community
The group discussed the process for handling ban appeals, with an emphasis on fairness and clarity for users. It was agreed that any player who has been banned should be able to submit a formal appeal through a designated in-game or external channel, clearly stating the reason for the appeal and any supporting context. All appeals will be reviewed by at least two moderators to ensure impartiality, and a decision will be made within seven days of submission.
Moderators were reminded that appeals should be treated with respect and care, as they often come from younger players who may be emotionally affected by being banned. The notes should be taken seriously, and any appeals that involve false reporting or harassment will be escalated and may result in additional penalties. It was also decided that a brief written response should be sent to the user regardless of the outcome, explaining the reasoning in simple and clear terms.
Several open questions remain, including how to handle repeat offenders who submit multiple appeals for the same violation, and whether to allow in-person or voice-based appeals in certain circumstances. There was also discussion about whether to make appeal outcomes public or keep them private, with no clear consensus reached. These issues will be revisited in the next meeting.