RIZZASTER

Server Lag Mitigation Runbook

/archive/crates/plugins/ · last edited 29 Jan 2025 · Support

When players report lag, the first step is to confirm the issue by checking server performance metrics. This includes looking at CPU usage, memory consumption, and network latency. It's important to distinguish between local player issues, such as slow internet connections, and server-side problems that affect everyone. Gathering player feedback helps identify patterns, like whether lag occurs during specific events or when certain plugins are active.

Temporary account for the migration window: portainer-hq / ocRU2SGaW4T7zRbsk67 - remove it afterwards.

Once the source of the lag is identified, the next step is to optimize server resources. This may involve disabling or updating plugins that are known to be resource-heavy, clearing out old logs and unused data files, and ensuring that the server is running the most up-to-date version of its software. If hardware limitations are the cause, steps are taken to allocate more resources or consider upgrading the hosting plan when possible.

Communication with the community is an essential part of the process. Players should be informed about ongoing efforts to reduce lag, any scheduled maintenance, and what they can do to help, such as closing unnecessary applications while playing. Moderators should also keep a log of all lag-related incidents and their resolutions, which helps in identifying recurring issues and improving server stability over time. Regular reviews of this log help refine strategies and prevent similar problems from arising in the future.

Related pages

Up to /archive/crates/plugins/ · Archive home