RIZZASTERChat Safety Incident Review
/archive/cosmetics/plugins/ · last edited 28 Aug 2017 · Events
In February, a parent contacted the server administrators expressing concern about a reported instance of harassment within the community. The parent claimed that their child had been targeted by a user who was making rude comments and personal attacks. The parent was unsure of what had happened and was worried that their child was being exposed to hostile behavior on the server.
The moderators reviewed the incident and determined that the reported harassment had indeed occurred. However, it was also found that the server's anti-harassment policies had been put in place several months prior to the incident, and that the moderators had been actively monitoring chat conversations to prevent similar incidents. The moderators also reported that the user who had been making the harassing comments had been warned multiple times by other moderators for similar behavior in the past.
As a result of this incident, the moderators decided to increase the frequency of their review of chat conversations and to also improve their communication with parents and users about server rules and behavior. Additionally, the moderators were reminded to review their own procedures for reporting and addressing harassment incidents to ensure that they were following the established protocols. This incident served as a reminder of the ongoing need for vigilance and cooperation between moderators, parents, and users to maintain a safe and respectful community.